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What to do if Multihead Weigher is damaged during shipping?

If the Multihead Weigher you have ordered is arrived damaged, please contact Smart Weigh Packaging Machinery Co., Ltd Customer Service as soon as possible. We will advise you on how best to proceed once the damage has been confirmed and assessed. And when we have confirmed the damage or fault, we will endeavor to repair, replace, or refund items where possible. For fast processing of your return, please ensure the following: retain the original packaging, accurately describe the fault or damage, and attach clear photographs of the damage.
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Smart Weigh Packaging is a China-based manufacturer with years of experience in the production of Multihead Weigher. We have earned a solid manufacturing experience. According to the material, Smart Weigh Packaging's products are divided into several categories, and multihead weigher packing machine is one of them. The product can support both the off-grid and on-grid system. It collects and stores the sunlight during the day, and makes the power available. Smart Weigh pouch helps products to maintain their properties. With its highly recognized features, the product is deeply trusted by our customers. Smart Weigh pouch fill & seal machine can pack almost anything into a pouch.
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Through our unrivalled customer-centric approach, we partner with some famous companies in numerous markets to deliver solutions for their most complex challenges.

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