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What port of loading available for automatic weighing and packing machine?
For most of the time, Smart Weigh Packaging Machinery Co., Ltd would choose the nearest port to our warehouse. We are located near the transportation network, which...
What to do if automatic weighing and packing machine is damaged during shipping?
Please inform the freight forwarder and contact us first of all. Do not pick up the goods, and please wait patiently until Smart Weigh Packaging Machinery Co., Ltd...
What to do if it is incomplete automatic weighing and packing machine delivery?
Once customers find the quantity of the receiving goods is not consistent with the number listed on the agreed contract, please inform us immediately. We, as a professional...
What should I do once I receive automatic weighing and packing machine imperfections?
Please contact us immediately once you have found the imperfections of automatic weighing and packing machine. If you have received our second-best product,we will...
Are we informed about automatic weighing and packing machine weight and volume after shipment?
Smart Weigh Packaging Machinery Co., Ltd supplies the weight and volume after automatic weighing and packing machine shipments. If you don't get it, then please...
Can our logo or company name be printed on automatic weighing and packing machine?
We can print your logo or company name on our manufactured automatic weighing and packing machine. We have various customers. They come to us with different manufacturing needs...
How can I track my automatic weighing and packing machine?
Smart Weigh Packaging Machinery Co., Ltd provides tracking number for all shipments. This will allow you track the location of their purchase. If you have not received...
Is installation service provided for automatic weighing and packing machine ?
In general, installation manual will be offered along with automatic weighing and packing machine. If the product is customized and is hard to install, senior engineers...
How about automatic weighing and packing machine after-sales service?
Smart Weigh Packaging Machinery Co., Ltd excels at cope with pre-sales and after-sales issues faced by our customers. Our after-sales service staff is made up of...
Are there services after automatic weighing and packing machine installation?
So as to prolong the lifespan of every automatic weighing and packing machine, Smart Weigh Packaging Machinery Co., Ltd constantly keeps in contact with all the...
What services are offered for automatic weighing and packing machine?
Smart Weigh Packaging Machinery Co., Ltd provides multiple services for customers mainly including after-sales service, installation service and so on. We are equipped...
Can automatic weighing and packing machine sample charge be refunded if order is placed?
Smart Weigh Packaging Machinery Co., Ltd will return the sample charge to you when ordering, or deduct them from the order payment. The sample is completely the...
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