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Does multihead weigher have warranty period?
Multihead weigher offered by Smart Weigh Packaging Machinery Co., Ltd is entitled to a certain warranty period. The warranty period shall start from the date of...
How long is the warranty period of multihead weigher?
The warranty period of the multihead weigher is run from the day of the order to obtain a certain period of time. If a malfunction occurs during the warranty period...
How to extend multihead weigher warranty?
If you want to extend the guarantee for multihead weigher, please consult our Customer Service for comprehensive information. It is important to note that you've...
Can multihead weigher be customized?
To satisfy customers' needs and separate us from other competitors in the market, we have been focused on the product customization and are incorporating customized...
Where to get help if multihead weigher gets problem during the use?
Generally, we offer multihead weigher along with warranty service, within a limited period. Within the warranty period, if there is any quality problem due to poor...
Can we arrange the multihead weigher shipment by ourselves or by our agent?
Generally, customers working with Smart Weigh Packaging Machinery Co., Ltd can arrange the shipment of multihead weigher in the preferred way. If you choose to deliver...
What kind of packing is provided for multihead weigher?
Smart Weigh Packaging Machinery Co., Ltd has packages designed and made on our own to safeguard the multihead weigher. If you have special needs, we can also do...
Is multihead weigher tested before shipment?
Before shipment, Smart Weigh Packaging Machinery Co., Ltd will perform strict test on each multihead weigher to make sure they are flawless. During the production process...
How can I track my multihead weigher?
Once your multihead weigher has been shipped out of our factory, you'll receive a tracking number given by the logistics companies to us. You can use the number...
What to do if multihead weigher is damaged during shipping?
The damaged multihead weigher will be returned and quality ones will be re-supplied. We will find out the reasons for the damage. We have signed contracts with the forwarders...
What to do if it is incomplete multihead weigher delivery?
Once you find the quantity of multihead weigher not consistent with the number you want, the first you need to do is to notify us. Several reasons may lead to this problem...
What should I do once I receive multihead weigher imperfections?
Please send photos of imperfections to Smart Weigh Packaging Machinery Co., Ltd immediately. Any details may be attached. We carry out strict quality control throughout...
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