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What kind of packing is provided for pack machine?
See "Product" page to find the packing methods Smart Weigh Packaging Machinery Co., Ltd offered. We are serious about the packing material used for pack machine,...
Where to get help if pack machine gets problem during the use?
The problem will be solved efficiently if you contact our after-sales customer service department. The user experience has always been the focus of Smart Weigh Packaging...
What should I do once I receive pack machine imperfections?
Smart Weigh Packaging Machinery Co., Ltd will work with you to make it right! If you receive a defective, incorrect or incomplete pack machine, please call our customer...
What to do if it is incomplete pack machine delivery?
At , the delivery of incomplete pack machine is unlikely to happen. We know the on-time, and safe delivery of goods is of great importance to customers’ businesses...
What port of loading available for pack machine?
Smart Weigh Packaging Machinery Co., Ltd generally delivers goods to the international port which is close to its warehouse. With superior geographical location,...
How can I track my pack machine?
Smart Weigh Packaging Machinery Co., Ltd is willing to help customers to track their shipped pack machine. Generally, we will have a tracking number for the products...
Can our logo or company name be printed on pack machine?
For all pack machine, we can provide customized logos. We offer professional design, production and customization services. We will confirm the design with you before production...
Are we informed about pack machine weight and volume after shipment?
Yes, the weight and volume of pack machine after shipment are included in the shipment form which is sent to our customers. The freight expense is calculated based...
What services are offered for pack machine?
Smart Weigh Packaging Machinery Co., Ltd's support is more than providing pack machine. We also provide a bundle of customer service upon request. Among our primary...
Are there services after pack machine installation?
Smart Weigh Packaging Machinery Co., Ltd renders different services after pack machine is installed correctly. Once customers have some problems in operating and debugging...
Is installation service provided for pack machine ?
Please consult Smart Weigh Packaging Machinery Co., Ltd Customer Service if you need installation service provided for pack machine. For any technical product, industrial...
Where can I follow my pack machine order status?
When your order leaves the warehouse, then it'll be processed by a carrier who might provide tracking information until you get the pack machine. When available,...

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