1. Which countries your products are exported to?
Our products have been sold all over the world and with related certifications.
2. How about the warranty?
All our products have one year quality warranty, during the warranty period, the spare parts for replacement are free. And we provide life long technical support and other assistance.
3. How to install your machine?
We have installation instruction papers and videos, we will teach till you can do it yourself.
4. What about delivery?
We offer assistance on seeking best shipping way and suitable forewarder .
Any loading port and any destination city address are both ok for us
5. How about the payment terms and delivery time?
Payment terms for any machines: 100% T/T/ Western Union/ESCROW with buyer protection
We have machine in stock,so we surly will send out the machine after geting payment in one day ,if no any special adjustment requirest from clints.
6. If I have paid but can not receive the goods, how should I do?
Alibaba international website is a famous trade website and it has run very well these years.
Every supplier on it has paid a large amount membership fee, and spare much effort to manage their business well
we have Chinese business licenses which can be checked on Chinese official website or we can show it to you,and these licenses are also kept back-up on Alibaba
if we do anything illegal without honest,we would get punished very badly after yousued us.so that your concern will never appear, please do not worry
7. Is your goods has CE certificate?
Yes, all our goods has CE certificated. All machines are high quality goods.
8. What is your company: Trader or Manfacturer ?
We are manufacturer and have a big factory , warmly welcome to visit our factory and contact us.
If you need any assistance ,pls be free to contact