Well, it may vary based on different situations. In general, we will keep the inventory of multihead weigher packing machine
on hand for a rainy day. If you ask for the sample which is exactly what we have in stock, then you can get it at a fast speed. However, if you have some requirements for the product. For example, if customized specifications, unique appearance, different logo design, etc. are required, it will take a longer time for us to manufacture the sample. The time of obtaining the sample also relates to the ordering sequence, shipping time, and other factors.
As a weigher supplier, Smart Weigh Packaging Machinery Co., Ltd has been committed to improving quality and professional services. As one of Smartweigh Pack's multiple product series, weigher series enjoy a relatively high recognition in the market. A dedicated QC department is established to optimize the quality control system and inspection method. Smart Weigh pouch protects products from moisture. The product has been used as a versatile material in engineering for many years. It can meet nearly any mechanical requirement. Smart Weigh packing machine has been designed to wrap products of different sizes and shapes.
We have laid down a customer service objective. We will add more staff to the customer service team to provide timely response and improve resolution times to customer complaints to a minimum of one business day.