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What should I do once I receive weighing and packaging machine imperfections?1

Smart Weigh Packaging Machinery Co., Ltd has set up some regulations and plans to deal with such an issue. Once you receive the weighing and packaging machine and find it imperfect, please notify us the first time. Smartweigh Pack has a tracking process for the finished products that are exported. It means that we can find relevant records in the shortest time, find a suitable solution, and develop corresponding measures to effectively prevent those problems from happening again. Every procedure will be checked on by our QC inspectors to find out what leads to the problem. Once the cause is confirmed, we will make compensation or seek other measures to satisfy you.

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With increased needs for our vertical packing machine, Guangdong Smartweigh Pack is expanding our factory scale. multihead weigher is the main product of Smartweigh Pack. It is diverse in variety. we automatic powder filling machine undergoes a strict quality control process including checking fabrics for flaws and defects, ensuring that colors are correct, and examining the strength of the final product. Less maintenance is required on Smart Weigh packing machines. A complete marketing vein of linear weigher has been formed by Guangdong our team. Auto-adjustable guides of Smart Weigh packaging machine ensure precise loading position.

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We take "Customer First and Continual Improvement" as the company's tenet. We have established a customer-centric team who specially solve problems, such as responding to customers' feedback, giving advice, knowing their concerns, and communicating with other teams to make the problems be solved.

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Where to get help if weighing and packaging machine gets problem during the use?1
What to do if it is incomplete weighing and packaging machine delivery?1
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About Smart Weigh
Smart Package Beyond Expected

Smart Weigh is a global leader in high-precision weighing and integrated packaging systems, trusted by 1,000+ customers and 2,000+ packing lines worldwide. With local support in Indonesia, Europe, USA and UAE, we deliver turnkey packaging line solutions from feeding to palletizing.

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